Why A Heat Pump?

A heat pump offers the best of both worlds, giving both heating and cooling comfort for your home, all year around.

  • Most efficient way of using electricity to heat/cool your home.
  • Heating and cooling at the push of a button.
  • Programmeable heating/cooling.
  • Hi wall, ceiling, floor console and ducted options.

While heat pumps are the most efficient way of using electricity to heat your home, some are more efficient than others.

The ENERGY STAR® mark is only awarded to the most efficient heat pumps on the market (for both heating and cooling modes). Choosing an ENERGY STAR heat pump could save you $150 a year on running costs, compared to a non-qualified model.

Use the energy rating label to compare heat pumps.

All heat pumps have an energy rating label which helps you compare the efficiency of similar sized models. The more stars, the more energy efficient a unit is. The red stars are for heating efficiency and the blue stars are for cooling efficiency.


"Choosing an ENERGY STAR heat pump could save you $150 a year"

Understanding the numbers

A heat pump label has two numbers that can tell you more about the heat pump's performance.

  • Capacity output - the amount of heating or cooling (kWh) you will get out of the heat pump (at its rated capacity, at 7˚C).
  • Power input - the amount of electricity the product uses (kWh) to produce the cool or hot air.

You can also use the numbers to calculate a heat pump's heating efficiency. The higher the ratio, the more efficient it is, the more heat for your dollar.

  • Coefficient of Performance (COP) - the ratio between the heating power input and capacity output.
    For example, 4.75 divided by 1.64 = 2.90
  • Energy Efficiency Ratio (EER) - the ratio between the cooling input and output.
    For example, 4.45 divided by 1.61 = 2.76

Energy rating label for heat pumps and air conditioners

Tips for using a heat pump efficiently

Like any heating option, heat pumps give the best energy savings when they are used smartly. You can save hundreds of dollars extra on your power bill a year with a few simple actions:

  • Only heat the space you're actually using, shutting doors and curtains to keep the heat in.
  • Set the thermostat to a healthy temperature. Aim for a minimum of 18ºC while you are using a space (or 20ºC if you have children, elderly or people who are unwell in the home) and 16ºC in bedrooms overnight.
  • Learn to use the timer features. Don't leave your heat pump on all day if you're not there. You can set the unit to turn on half an hour or so before you get home.
  • Clean the filter (inside and outside) regularly, as per the manufacturers instructions.
  • Avoid using it as an airconditioner when you can. Try opening windows and doors on either side of the house to get a through breeze. Close curtains on hot, sunny days to keep you home cool and shady.

For trouble free use set your
heat pump for the season.  
In Summer set the mode
to Cool and in Winter set to
Heat.  The Fan should always
be on Auto..


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